A major consumer publication has rated Raley’s pharmacy’s customer service among the top three in the nation. The research analyzed data specifically from the perspective of customer service to determine how satisfied print and online respondents were on a variety of customer care aspects such as staff courtesy and helpfulness. “We are extremely proud of the professional service that our pharmacists and pharmacy staff provide to their patients every day,” said Lee Worthy, Raley’s VP of Pharmacy. “They take great pride in providing the highest levels of care, one individual at a time. We would also like to thank our loyal customers for this huge honor.”
In 2014, a leading national consumer magazine rated Raley’s the best pharmacy in the West in an annual ranking of the top pharmacies and drug stores on a variety of consumer experiences including personal service, knowledge, speed, accuracy, helpfulness and courtesy.